Refund and Cancellation Policy
StandOut Authority (SoA) membership is an annual membership for 1 calendar year from your start date and your membership is non-transferable.
MONTHLY PAYMENT PLAN MEMBERS
Applies to SOA memberships where payments are made every month during the duration of the 12-month membership term.
At this time due to COVID, we are extending a payment plan option for our annual membership to the StandOut Authority Community. This is not to be confused with a monthly subscription type service or election. StandOut Authority membership is for 1 calendar year from your start date. If you elect not to pay your annual membership dues in 1 payment (which is the preferred method), you understand and agree that you have committed to making and honoring the remaining payments for your membership until your 3, 6, or a 12-month payment plan has been fulfilled.
MEMBERS MAY CANCEL THEIR MEMBERSHIP AT ANY TIME BY EMAILING YOUR MEMBERSHIP CANCELLATION REQUEST TO TECHSUPPORT[AT]STANDOUTAUTHORITY.COM. PLEASE INCLUDE THE WORDS “MEMBERSHIP CANCELLATION REQUEST” IN THE SUBJECT LINE OF YOUR EMAIL.
WHEN YOU COMMUNICATE WITH US BY EMAIL CONCERNING A REQUEST FOR A MEMBERSHIP CANCELLATION, YOU ARE AGREEING THAT WE CAN RESPOND TO YOU BY EMAIL OR OTHER ELECTRONIC MEANS OF COMMUNICATION.
SEND YOUR WRITTEN REQUEST FOR A MEMBERSHIP CANCELLATION BY FIRST CLASS POSTAL MAIL TO:
ATTN: MEMBERSHIP DEPARTMENT
106 E 6th St
Austin, TX 78701
TO SERVE YOU AND OTHERS BETTER IN THE FUTURE, WE REQUEST (BUT DO NOT REQUIRE) THAT YOU TELL US WHY YOU WANT TO CANCEL YOUR MEMBERSHIP. WE WANT SATISFIED MEMBERS.
PLEASE REMEMBER THAT ASKING FOR A CANCELLATION BUT CONTINUING TO USE PRODUCTS OR SERVICES PURCHASED FROM US IS THE SAME THING AS STEALING AND MAY ALSO VIOLATE APPLICABLE INTELLECTUAL PROPERTY RIGHTS LAW.
At any time you are free to withdraw from the community, all we ask is that we can hop on an exit call with you to find out about your experience because how you feel matters, and our goal is always to provide the best experience possible.
SOA EVENTS & ANNUAL MEMBERSHIP REFUND POLICY & EVENTS
Because of the substantial investment StandOut Authority leverages in our selection process, on-boarding process, the quality of THE SOA community, STRATEGIC relationship facilitation, the LIVE EVENT opportunities, AND ACCESS TO our membership panel, there are absolutely NO refunds to ANY SOA RELATED EVENTs OR MEMBERSHIP DUES. By becoming a member, you agree and understand any remaining dues from your payment plan still must be honored and will continue to be billed UPON THE payment schedule you agreed up at the initiation of your membership.
Any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.
This refund & Cancelation policy was last updated on March 4, 2021.