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Episode 29

Entrepreneur Clarified - Episode 29

What is your favorite tip for softening bad news to a customer or client?


Entrepreneur Clarified

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#1 fatal mistake you must not do and what you should do instead
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What we share on Entrepreneur Clarified:

- Josh's favorite tip which involves his "quick and nimble" technique

- Why overthinking is quite possibly the most damaging strategy

- How to make it a team effort to solve this problem

- What to do to protect your brand if you feel the relationship is irretrievable

- Don't send an e-mail. What to do instead so they know beyond a shadow of a doubt you care and are working to get them the best solution

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